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Do freelancers need insurance?

Do freelancers need insurance?

Freelance insurance is something that I always knew existed but didn’t really want to think about.

“Freelancing is fun!” I thought, “it’s freeing!” – I don’t want to get bogged down in paperwork! But the harsh truth is that I was underprepared for the risks and responsibilities that come with running a business.

I know I personally didn’t consider getting insurance until I started writing my book Out of Office. It’s not legally required, so I just put it off, thinking that it wasn’t essential and probably too expensive.

I know that insurance gets a bad name because it’s literally capitalising on fear, but I can honestly say that now I’ve signed up I’m genuinely quite happy to pay £15(ish) for the peace of mind I have right now. Here’s a quick rundown of what you need to know about the types of insurance available for freelancers:

Professional Indemnity Insurance

This covers you against the business risk of causing financial loss to your client through your own negligence.

I spoke to Robert Hartley, who is one of the co-founders of Dinghy, an insurance company specialising in policies for freelancers, and he gave me an example of why you might need professional indemnity cover:

Imagine you were a graphic designer and you’ve created a logo for a client and a year later a larger company says that your design breaches their trademark. They’ve also got the funds to take legal action. You could be held accountable for this and need to pay for lawyers and damages.

‘You get your logo design put on your website, printed in a magazine, make loads of banners, and then suddenly someone says you’ve breached their trademark and you owe them £10,000. It’s the designer of the logo who would need to pay this compensation,’ says Robert. ‘Something like this is an honest mistake. You didn’t deliberately rip off this logo design and so professional indemnity cover will pay the compensation.’

Bear in mind, though, that this is only relevant when there has been some sort of financial loss. It can’t be a client saying that they just don’t like the logo!

Public Liability Insurance

This offers protection against injury to other people or their belongings. It doesn’t need to be a client; it can be anyone in the public who isn’t you as long as it happens when you are working.

Perfect for freelancers like me who work in public spaces like cafés, co-working spaces and libraries and live in fear of dropping a scalding hot chai latte over a stranger’s laptop.

Equipment Insurance

Things like your laptop might be covered under your home insurance, but that’s not always the case, so check with your existing policy to find out where you stand.

It’s also worth noting that your home insurance might not cover items when you are using them outside of the house and some policies totally exclude business items anyway. I personally have worldwide cover on business equipment so that if my laptop ever breaks or is stolen, I can get a replacement ASAP.

Cyber insurance

This is something that I don’t have, but might be worth considering if you handle a lot of customer data.

‘Say you visit a website and you accidentally download a ransomware virus and get an email saying you need to pay £500 or all the information on your computer will be deleted,’ says Robert. ‘The insurance company would help with that. If you hold a lot of customer data like addresses or bank details then you would want that protection.’

Income Protection

For most freelancers, loss of income is a major concern. This type of insurance helps by providing you with an income in the event that you are unable to work due to long-term sickness or as a result of an accident. Policies will provide you with a percentage of your gross income for a set time or until retirement, depending on the terms.

How much does it cost?

There’s no set rate for insurance policies as it depends on the cover you need as well as what kind of work you do. I currently pay about £15 a month for professional indemnity, public liability and equipment insurance, so that gives you an idea of what to expect.

Bonus tip: Look out for freelance specific insurers like Dinghy. They offer added benefits like Freelancer Assist, which gives you access to 24/7 helplines for legal matters, tax investigations and counselling. Dingy also has a team of experts on-hand who will chase up late payments (over £200) on your behalf.

For more tips on going freelance listen to the Out ot Office podcast or pick up my book.

Christmas gift ideas for freelancers and home-workers 2020

Christmas gift ideas for freelancers and home-workers 2020

This year has seen a drastic shift in not only how we work, but how we spend our money. As UK residents face the likelihood of a pared-down Christmas in 2020, why not spend intentionally and support a small business when buying gifts?

In particular, buying gifts for freelancers or people who work from home offers the perfect opportunity to send money to the people who really need it. After all, whenever you buy from a small business someone does a happy dance! I can say from personal experience that receiving a gift made by another small business makes the experience just as thrilling. Happy dances all around. It feels great to know that my gift was made by someone who works for themselves.

My freelance wish list might be quite different to yours, but I’ve tried to include a variety of options that a business owner or side hustler might enjoy. From practical gifts like books and planners, to luxury items like jewellery and home fragrance, there’s something here for everyone.

Books

Out of Office: Ditch the 9-5 and Be Your Own Boss – £9.99

Let’s get the obvious gift ideas out of the way first, and start with a product of my own. Self promotion doesn’t stop over the festive season you know! May I humbly suggest my book, Out of Office: Ditch the 9-5 and Be Your Own Boss. A worthy stocking stuffer for anyone flirting with the idea of going it alone, it has a focus on understanding the ‘whys’ just as much as the ‘hows’. Out of Office will help you dive into freelance life and push you to the next level, making sure you’re taking time to reflect on your business and your state of mind.

Boss It by Carl Reader – £14.99

Another option is, Boss It by Carl Reader. It takes freelancers through everything they need to establish and run their own business – from the mindset it takes to turn a dream into a plan, to the need-to-know practical stuff for running and growing a business. Featuring case studies, templates and exercises to help freelancers put what they read into action, and turn that dream into a reality, this motivational book will enable them to Boss It.

Notebooks

Motivational notebooks – £14.99

These A5 faux leather notebooks are covered with motivational quotes to inspire freelancers in every way. The interior is lined on wood free paper with complimentary contrasting colours to give a chic appearance. Available in 3 colours.

More about the brand:
Generation Legacy are a luxury inclusive greeting card and stationery company founded by 4 siblings. They create products that are inclusive and also depict people of colour in a positive light for the mainstream market.

Daisy Notebooks – €12.00

These sustainable notebooks, are shipped in biodegradable packaging – perfect for the stationery addict in your life. Every launch benefits a different charity, so you’ll be helping the planet in more ways than one when you buy a notebook.

The Positive Bullet Diary – £20.00

Ideal for anyone looking to bring some self-care and creativity as well as organisation into their freelance/remote-working lives. This 12-month undated diary and journal was designed by The Positive Planners to be an inspirational space to encourage you to be positive, productive and most of all creative. The Bullet is packed with monthly and weekly spreads along with positive affirmations and illustrations for mindfulness colouring. Whether you want it for a project, a season or a year, this journal quite simply makes planning your life a joy! 

Desk decor

Handmade Abstract Dalmatian Print Floret Tray – £18.00

Each Floret Tray is hand cast with embedded Dalmatian Print detail and smoothed surface. Each piece has scratch-resistant feet and is sealed with a specialist Jesmonite sealent, making them stain and water resistant.

Handmade Dalmatian Print Curves Tray – £12.00

This Curves Tray is hand cast with surface pattern detail, inspired by Jackson Pollock, and smoothed surface. Each piece has scratch-resistant feet and is sealed with a specialist Jesmonite sealent, making them stain and water resistant.

White Faux Leather and Gold Letter Sling- £18.00

Upgrade your favourite freelancer’s workspace with this stylish letter sling. This will help them feel more organised going into the new year by storing notebooks and letters out of the way. 

Note from Mel: The last day for ordering online for guaranteed Christmas delivery is Friday 18th December and 22nd December for click and collect from the studio in the Jewellery Quarter, Birmingham. Orders can be sent as gifts if recipients’ address is put in at the checkout. 

Copper mobile phone stand – £30.00

Great if you have a zoom meeting or catching up on a long call as no need to hold your phone! Dimensions required may differ slightly dependant upon size of phones, however the one in the image is compatible with an iPhone 7 or iPhone 11. The holder also can be used to display a favourite photo or postcard. Message Copper and Blonde directly to check if your phone is compatible with this holder, or if the size needs to be tweaked slightly.

 

Planning

Wall Planner – £14.00

Invite your freelance pals to plan in style with this yearly planner. Lucy from Leaf Lane Studios says, “I have been so excited about this wall planner; I initially designed it because I wanted one myself, to help me plan stationery launches for you guys, but after a few polls on ‘the gram’ I decided to release a small run. There are just 14 available. I am really happy with how they turned out; I hope you love them as much as I do!”

More about the brand:
All of Leaf Lane Studios products are designed by Lucy, printed in the UK and are inspired by nature and the beauty of the Cornish countryside! All notepads are of super high quality paper stock (120gsm), so they stand up to the inkiest of pens (!), and are all wrapped in compostable, bio-degradable packaging.

A3 Desk Pad – £14.00

These gorgeous celestial desk pads are a lovely paper planning solution for anyone working from home. Keep all loose sheets, quick jottings and thoughts/ideas in one place. For those fed up with having squeeze handwriting into tiny spaces – stress no more! There is plenty of space on these as they’re A3 in size. These also include 50 sheets which means a whole years worth of planning.

2021 Marketing & Content Calendar – £15.00

This calendar is the ultimate one stop planning tool to help business owners organise and plan online product launches and campaigns all in one place. Tried and tested by freelancers and brands, this planning calendar helps to keep launch content and marketing in sync with budgets and sales targets, as well as having everything you need to execute homepage, blog and media content AND plan your online marketing across multiple channels – the perfect investment to get 2021 off to the best start!

Includes:

  • 2021 Calendar January – December (365 Days)
  • Includes 2020 dates for year on year comparison
  • Key UK Retail Dates and Events
  • Homepage Planner
  • Sales Target & Budget Tracker
  • Separate Content and Marketing Sections
  • Online Marketing Cheat Sheet

Food & drinks

TEA+ Stay at Home Bundle – £20.99

This bundle includes a selection of healthy teas and a branded mug in either blue or pink. TEA+ is a health & wellbeing brand, with a range of vitamin, mineral & CBD infused teas. By blending vitamins with delicious flavours, these teas provide a convenient way to take vitamin supplements.

Letterbox sweets – from £8.49

Lisa’s Sweet Treats is offering a wide range of fabulous Christmas gifts. They have classic pic’n’mix or if you would rather something more festive, a Christmas pic’n’mix and novelty Christmas chocolate with some classic Christmas flavours. They have a range of products with varying prices to suit everyone’s Christmas budgets. Delivery is tracked and available all over the UK & the world.

Cake gift boxes – from £10.00

Bakes by Remi is a business that started at home, with nothing more than an old hand whisk and trusty oven in 2018. After testing out a lot of cookies and brownies recipes and feeding them to her huge family, Remi created her original, unmistakably delicious, Bakes By Remi recipe.

More about the brand:
“It’s fair to say I love making treats, so it’s always great to hear people tell me how much they love eating them so a huge thank you to everyone who supports my business and keeps my home smelling of sweet treats 24/7!”

Afternoon Tea and Cake Boxes – from £12.00

Homemade by Hema is a Solihull-based small business offering all kinds of delicious, home-baked goods! Cakes, brownies, cupcakes, Afternoon Tea boxes and more – they can do bespoke orders and safely deliver across Birmingham and Solihull.  Each order can be delivered with a handwritten note for personalised messages too.

Choose from Afternoon Tea, Cake Selection Boxes (4 each of jam & coconut sponge, chocolate brownies, lemon drizzle), Brownie Boxes (6 of the best brownies you’ll ever eat!) £12 (can also be posted too) as well as customised orders and do bespoke bakes.

Unusual gifts

The Big Moments cards – £18.50

These cards from Small Biz Big Moments are designed to help small biz owners celebrate the moments in their biz journey. From launching their website, to saying no, blogging, making 50 sales and more. Each card has a vibrant front design plus prompts on the back to record all the details of the moment. There are two packs available – one for service based businesses and one for products. 

Subscriptions gifts

Teapro gift subscription box – £24.00

Every month, Teapro subscribers receive a themed box around a particular type of tea (green, black, white, chai etc.) as well as some fun, bite-sized tea education.
The tea pouches are plastic free and the brand encourage tea lovers to experience tea in its authentic pure form and have strict no tea bag policy!

WILDWOMAN boxes – from £28.50

Your monthly reminder to take time for you. This self care subscription box is delivered direct to your door and contains a self-development book, plus accompanying gifts to inspire and empower.

Receive your beautiful WILDWOMAN self care subscription box direct to your door every month. Each WILDWOMAN box is highly curated to include gifts that go with the theme of our chosen book and gifts to remind you to rest, relax and reconnect with you. These gifts include stationary, beauty, bath, aromatherapy, wellness, health and snacks.

Choose your subscription length from monthly or bi-monthly (every other month) or save when you sign up for 3, 6 or 12 months upfront. In every box you will also receive our 16-page WILDWOMAN magazine and our WILDWOMAN journal prompt, an exercise aimed to reconnect you mind, body and spirit.

 

Jewellery

Sansa gold hoop earrings by Minimal Be – £126.99

If you know a freelancer who still likes to look in point when they rock up to their desk each morning, consider some classic hoop earrings. For me, hoop earrings are a timeless accessory and always make me feel ‘put together’ when I’m running late for a zoom call.

About the brand:
“I created Minimal Be, a brand with a purpose to give you high-quality gold jewellery that will hopefully last you a lifetime. A brand that will give you an opportunity to go back in time with jewellery pieces that withstand the test of time and can be passed down in a family for generations to come”

Homeware

Eucalyptus Garland – £21.95

Embellish an interior with this stunning Eucalyptus Garland, ideal for adorning a mantlepiece or hung from an exposed beam to beautify a room. Add some of the Frosted Eucalyptus Stems to create a classy and festive feature that is bound to become a conversation starter. This is a great little all-year-round decor piece and also helpful for props for freelance photography.

Fig & Vanilla Soy Wax Candle – £8.99

A luxury scented soy wax candle that produces a soft, slow burn with a sweet-scented aroma. Decorated with a smooth wooden lid, this glass candle pot filled with hand-poured Fig & Vanilla Scented Wax will add the perfect ambience to any room in the home.

Home fragrance

Kumusha candles – £36.00

Kumusha Homeware is a small UK-based company solely focused on designing beautiful, ethical, and sustainable homeware inspired by Africa. Their first range, a collection of luxury scented candles, was launched in June 2020. These vegan candles are available in three scents inspired by iconic African botanicals and will fill your space with the most wonderful fragrances. The candles come beautifully packaged and make the perfect treat for yourself or someone special.

Luxury Diffuser and Candle Set – £67.00

This gorgeous gift set includes a Limited Collection luxury diffuser, Limited Collection crackling wick candle all presented in a gorgeous magnetic closure gift box. Choose your fragrance to suit your tastes, with four options: Toasted Coconut & Vanilla, Frosted Honeysuckle & Elderflower, Spiced Pear & Cranberry or Winter Spice & Jasmine

Handmade gifts

Personalised watercolours style trinket dish – £20.00

This personalised, hand painted ceramic trinket dish with a watercolour style design would make a perfect keepsake gift for your mum, sister, auntie, grandmother, friend or even yourself – the perfect place to store your trinkets and treasures

Laura’s Embroidery – £15.00

Give the gift of joy this Christmas through personalised handmade embroidery products. For Christmas Laura has created these exclusive Joy ornaments, which not only bring joy to you and your friends, but also to the vulnerable people in our local area. When you purchase a set of two Christmas ornaments for £15, 20% of the profit will be going to our local food bank in the form of mince pies, pampering soaps and decadent chocolates. Everyone needs to indulge, right? 

Bath & body

Bath bomb set – £22.99

This lovingly wrapped set includes Cranberry Kisses Bath Bomb, Christmas Morning Bath Bomb, Rhubie Rose Bubble Scoop, Christmas Morning Bubble Scoop and Cranberry Kisses Bubble Scoop. I’ve used Grateful Grapefruit products myself and think they’re amazing. The scents are way more noticeable that some high street brands and always leave my skin feeling super soft. Just what I need when I’ve spent all day hunched over my laptop.

Was this helpful? What small brands are you loving this year?

 

 

Join me and Sara Tasker to celebrate the launch of my new book ‘Out of Office’

Join me and Sara Tasker to celebrate the launch of my new book ‘Out of Office’

 

Have you ever wanted to start your own business? Has working from home given you a taste for freelancing?

 

Join me and my very special guest for an evening of honest conversation where you’ll learn what to expect from the world of self-employment. To celebrate the launch of Out of Office, I’m hosting a virtual launch with the lovely Sara Tasker.

Together, we will delve into our own experiences with traditional employment versus the world of freelancing, to answer the question – should you ditch the 9-5 and be your own boss?

I’m obviously pretty gutted that we can’t have a real life book launch. I was very much looking forward to picking out an outfit, hugging all my friends and signing real books in Waterstones like I did for my first book. But I’ll be honest, there’s an undeniable perk of getting to celebrate publication day at home sat in my comfies!

 

Snap a ticket up here, for the event that takes place on Thursday 1st October at 6pm.

 

More about us:

Sara Tasker is part writer, part photographer, part coach. Her bestselling book Hashtag Authentic distills everything she’s learned from running her hugely successful Instagram account (@meandorla) and encourages everyone to live a more creative life.

Fiona Thomas is a mental health writer and two-time author. Her new book Out of Office: Ditch the 9-5 and Be Your Own Boss offers a practical guide for freelancers.

Branding for freelancers: A beginner’s guide

Branding for freelancers: A beginner’s guide

To celebrate that fact that the Out of Office eBook is out now, I wanted to write a blog post that explores one aspect of freelancing that I think often gets overlooked: branding.

So what is branding? I’m certainly no expert, but it’s something that I learn more about everyday, and I think that every freelancer is ultimately an expert in their own brand because they know it like the back of their hand. Even if they don’t realise it!

I used to think it was just all about graphic design. You know, having a snazzy logo and some pretty colours and fonts on your website. Shout out to Nikki who designed my logos though! But what I’ve learned through my own personal experience (and mistakes) is that it’s so much more than that, which quite frankly means it takes a lot of work and it’s something that is constantly evolving as your business grows.

As author Seth Godin neatly puts it:

“A brand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another”

Nowhere in that quote does he mention the word logo or font, does he? So let’s break it down into expectations, memories, stories and relationships and think about how you can translate that to the online world. 

This blog post was inspired by my podcast episode around the same topic. Listen to the audio below!

Expectations

If you’ve got your branding right, then your audience will come to expect certain things from you. They might expect a newsletter to drop into their inbox once a week, they might expect you to reply to their DM on Instagram or they might expect you to be completely honest about how you review a product on your blog. It’s up to you to set these expectations and then, make sure you deliver. 

For example, I recently launched my first creative writing course. I know that there’s now an expectation from my audience that I should be an excellent writer. I have to prove to my audience that I know my stuff, so I’m taking real care over all the written content I post online. I’ve upped my game on my website, Instagram captions and my newsletters because you know what? I’m a damn good writer and I want that to be crystal clear! I want my writing to be a prominent part of my brand, because I love what I do and I want to be considered an expert in my field.

Take someone like Sara Tasker. Her brand is built on beautiful photography – she’s literally written a book about it and runs an Instagram retreat training others too. As a follower of hers, I’ve come to expect high-quality photography from her brand. If she posted a grainy image of a sloppy sandwich on her grid my world would be shook. I would be genuinely concerned that someone had hacked into Sara’s account because my expectations of what she posts online are so specific. 

Memories 

What memories do people have of you? Take your clients for example, when they signed up to work with you did you send them a thank you card? Or maybe a little care package with some sweets or a cute postcard? (Alice Benham is famous for this!) Giving people these positive memories of you is all part of your brand.

I know a lot of people have fond memories of me going to my local duck pond and checking in on my feathery friends. And of course, some of you will remember when I was gifted a giant rubber duck mask and took to dancing around in it with a glass of wine. These are fun (weird) memories that I’m happy for people to associate with me because I want to make people laugh, and I want my brand to feel a bit daft.

Relationships

This is I think, an easy and underutilised way to build a brand. The way you interact with people online is an opportunity to implant yourself in someone’s mind as a positive force. If someone asks you for advice, give it to them. If someone compliments you, accept it and return the gesture. If you get on really well with certain people online, share their content and big them up to your audience. Bringing all those positive vibes to the table gives off all the right energy and I promise you’ll get it back in droves. 

Stories

I recently read The Science of Storytelling by Will Storr, which encapsulates everything he’s learned from neuroscience about how to write a novel. But so many of the points he makes apply to storytelling in general. One of the most important things he talks about is that when we read a novel we’re always chasing the answer to a question. That question is always about the protagonist, and the question is: who are they? 

Books often revolve around the main character making some moral decision, and the reason we keep reading is to get some sort of resolution. Do they get the girl? Do they find the thing they’re searching for? Do they leave home or decide to stay? Do they sacrifice something for the greater good?

The reason we get so invested in these stories is because we see ourselves in these characters and we can identify with them and their journey. Even anti-heroes like Walter White in Breaking Bad play to our wants and desires, because we get to live vicariously through their story, acting out our natural tendencies to break the rules and live life on the edge. 

Think about your brand like an extended novel, where you’re the central character. The more you can let people in on your personal story, the more people will identify with you, and naturally they’ll want to follow you along to find out what the resolution is. That’s why sharing behind the scenes details are such a powerful way to engage your audience. Take them along for the ride as you embark on new adventures whether that’s finding an accountant, learning a new piece of software or writing a book. People will love it.

To learn more about building your freelance business, read my book Out of Office: Ditch the 9-5 and Be Your Own Boss.

5 of the best books for freelancers

5 of the best books for freelancers

1. The Multi-Hyphen Method by Emma Gannon

Although this book isn’t written exclusively for freelancers, it’s certainly a permission slip for anyone who is thinking about making the leap.

Emma Gannon talks alot about the rise of the side hustle and why everyone should have one, even if it’s just for fun.

I read this a few years ago before I had fully considered becoming a full-time freelance writer and it gave me a friendly nudge in the right direction. If I hadn’t read this book, I may never have dared to dream that starting my own business was even possible.

2. Company of One by Paul Jarvis

I’m only halfway through this book but I wanted to include it because I already feel like it’s shifted my mindset as a freelancer.

When you’ve been freelancing for a few years it can be easy to fall into the trap of thinking that you need to become a brand or a limited company to create a sustainable business model. This book refutes that idea, stating that staying solo is a sensible way to maintain flexibility as a freelancer.

If you dream of setting up multiple offices or managing a team then this book isn’t for you. But if, like me, you want to learn how to grow a business whilst working alone then this will definitely provide you with some helpful advice.

3. Hype Yourself by Lucy Werner

Outsourcing to a PR agency just isn’t an option for most freelancers.

Luckily, Lucy Werner has distilled her years of knowledge into a book which means that you won’t have to.

This book is incredibly practical, so prepare to fill a notebook as you work through the exercises and create to-do lists, boiler plates and lists of content ideas to promote yourself without ever needing to hire a professional.

4. Book Yourself Solid by Michael Port

The thing I loved about this book was the focus on figuring out the clients you want to work with. As a freelancer, I spent the first few years of my career saying yes to every and any piece of work that drifted my way. But Port encourages you to go through your current client list and be honest about who your enjoy working with and who you don’t.

He suggests culling the dud clients, which I’ve actually done. I’m not saying it was easy (farewell, steady income!) but it kick-started a whole new phase in my business where I’ve started tailoring my packages and marketing to attract the right people. The result? I’ve completely fallen in love with my work again.

5. Out of Office by Fiona Thomas

In my book about freelancing, I wanted to hold my hands up and admit that I don’t know everything.

But that’s kind of the point. If I can make a go of freelancing whilst flying by the seat of my pants, then you can too.

For example, I didn’t have business insurance until I was halfway through writing Out of Office, and I only fully committed after interviewing Dinghy about how their services worked. I address all the questions that you’ve been too scared to ask (can you claim coffee as a business expense?) and all the ones you didn’t think you’d ever have to (how do you cope with burnout?).

If you want even more behind-the-scenes tips on living the Out of Office life don’t forget to listen to my podcast.

What are your favourite books about freelancing? Let me know in the comments below!